Maps, like most other things in our tech-driven economy, has become an essential digital infrastructure. The advent of digital maps has completely upended the culture of navigation throughout the world. The potent combination of digital dynamic maps and GPS has made navigation child’s play for the general populous. This directly correlates to a lot of people using maps and therefore, with the proverbial saying of data is the new gold, companies have rushed to include maps and location data as an important aspect of their business.
Location data can aid a business to operate according to modern culture. The general idea is to locate the customers themselves. This seems to have marginal benefits for the business and seems unimportant but diving deeper into the possible use cases is beneficial for the business. Location data allows businesses to significantly improve efficiency, especially in a country like Nepal where a formal street naming system does not exist, if the business needs to reach the customer directly. This need to reach the customer, in today’s digital economy, has become more and more relevant to add a personal touch to a completely digital interface.
Furthermore, location data like other forms of customer data that is useful in today’s economy can aid businesses in various decisions that involves grouping customers according to where they live. This means your business can operate aligned to the consumer’s demands and needs, backed by location data, while striving to become the best among its competitors.
The use of maps not only provides an easy to understand interface for its customers but also allows for the company to improve its service towards their customers by improving efficiency within the business. Accurate location services saves time wasted in back and forths as well as optimizes the time taken to reach the customer.
Enter Baato
Baato can be integrated with a whole host of different industries to improve efficiency and customer service within these verticals. Please note that this is not an exhaustive list of industries we can integrate with and that our team and services are very flexible.
Baato for Ecommerce
The Nepali ecommerce landscape can heavily utilize the use of maps and location services to drastically improve the issues customers face that act as a barrier against using these services.
Unlike a couple of years back, payments and trust in the services are no longer huge barrier for customers. One of the major issue customers face is to justify the time taken and hassles of receiving a delivery of a package. With the lack of a general postal system, formalized addressing system and the existence of confusing gallis even for locals, a lot of us have just limited our use of ecommerce services to special occasions.
However, with Baato, your business can improve upon these issues.
Add a map interface in your checkout section to ease the burden on customers to describe where they live.
With the exact location of where you need to deliver the customer’s package, you can share this information with your delivery drivers in your driver app or through a messaging service after which your delivery drivers can rely on the extensive galli network of Baato to reach the destination without fail.
With Baato Vehicle Routing System (VRS), you can also plan for multiple deliveries with factors such as time windows for delivery, vehicle capacity, sectors for delivery, etc.
Baato for Logistics
Logistics in Nepal is a booming industry with companies popping up around the country to aid the ecommerce industry. With such tough competition vying for the same market, as a logistical provider, you need to distinguish your company from the competition.
We can show you how to do that.
With logistics, your reputation is built off of efficiency in deliveries. Whether it is delivery for ecommerce packages or food delivery to consumers, your business is built off of your ability to satisfy customer expectations. To go above and beyond with these needs, our location services allow you to incorporate location data as a central aspect of your business and supplements that with features such as route planning and optimization within the admin, shortest route navigation for delivery drivers and an easy-to-use interface that removes all complexity to ensure mass adoption.
The result? You’ll be one step ahead of your competition.
Baato for Real Estate
With the development and massive reach of the internet, real estate companies are beginning to focus on their online experience to their customers. The use of location data seems very obvious within this industry. However, proper use of location services seems to be lacking in the industry regardless.
How can location services help?
As customers browse your catalogue of houses available for sale or rent online, all customers are curious about the area they are looking into. An interactive map interface for your catalogue of houses on sale will give your website a definitive edge over competitors and allow for a better service to your customers. Furthermore, if they request a showing of a house on sale, they can use location services to visit the location without having a lot of back and forth to decide where to meet.
Baato for service oriented industries
For companies that mobilize service personnel to visit the homes of customers to provide some form of a service, Baato provides the most ideal option to locate your customers. Be sure to remember us, to ease the process for your personnel and your customers, ensuring efficiency in the process of getting to where you need to go.
Think you can use maps as a part of your business? Be sure to reach out to us at support@baato.io to set up a quick chat.
